A senior RevOps and operations team — without building the department yet.
Keep your systems, dashboards, AI workflows, and revenue operations moving — managed monthly by the same senior team that built them. Start with a build, stay on a retainer.
The argument
A growing company eventually needs RevOps, operations, data, AI, CRM, and integration roles in-house. OpsPal gives the owner that senior cross-functional capability now — before they're ready to hire and manage the whole department. You get the operating team without the org chart, the payroll, or the management overhead.
Before you hire five roles, build the operating layer.
The internal hiring path
- RevOps lead
- Operations manager
- Data / reporting analyst
- Automation / AI builder
- Systems / integration engineer
Roughly $585,000–$870,000 per year, fully loaded.
The OpsPal path
- CRO/COO-level operator
- Salesforce / integration engineer
- Infrastructure / product architect
- AI + automation workflows
- Monthly operating cadence
A senior cross-functional team — from $3,500/mo.
Estimate based on 2025–2026 US salary data (Glassdoor, Salary.com, U.S. Bureau of Labor Statistics) for five roles — RevOps lead, operations manager, data analyst, automation engineer, and Salesforce/integration developer — at a small-to-mid-sized business, applying a 1.3× fully-loaded cost multiplier covering benefits, payroll taxes, and overhead (Hadzima/MIT formula; BLS Employer Costs for Employee Compensation). Ranges are planning estimates, not quotes.
What the retainer includes
- Monthly RevOps leadership
- CRM governance
- Dashboard review
- Process improvement
- AI workflow management
- Automation maintenance
- Infrastructure / vendor management
- SOP updates
- Sales / marketing-ops alignment
- People-systems advisory
- Owner-offload planning
- Team training
- Quarterly roadmap
What this improves
- Monthly systems improvements without a full-time hire
- Dashboards reviewed and kept current
- CRM governed and maintained
- Automations monitored
- AI workflows improved over time
- Owner has an operating partner
People systems
Part of the operating layer most firms ignore: organizational design, role clarity, and team-fit intelligence — informed by the lens we built into Kinaura by PRISM Dynamics. This is not therapy, HR compliance, or psychometric diagnosis. It's making sure the right people own the right work.
- The owner can't delegate.
- The team is misaligned.
- Meetings waste time.
- Roles overlap.
- Sales/ops handoffs fail.
- The wrong person owns the wrong work.
Three retainer tiers
Scoped by operating load, meeting cadence, and systems responsibility — capacity-capped, not unlimited.
Care Plan Managed Infrastructure
For systems, apps, and websites OpsPal built. Hosting and uptime monitoring, minor fixes and small changes, dependency and security updates, and a monthly status report. Protect the investment — the team that built it keeps it running.
Managed RevOps
Operating cadence plus systems responsibility: scheduled checkpoint sessions, a prioritized backlog, dashboards and reporting maintained, automation and AI workflows monitored and improved — all documented in a shared Confluence workspace. Scoped by operating load, meeting cadence, and systems responsibility.
Strategic Operating Partner
The embedded model: audit → roadmap → implementation → ongoing direction. For owners preparing to scale or exit, and for acquirers and operators who need an outside ops team driving the operating layer. Everything in Managed RevOps, plus a strategic planning cadence and cross-functional ownership.
What every retainer includes
- A named account lead and an assigned engineer — both client-facing. The people who scope the work are the people who do it.
- A shared Confluence workspace: activity logging, living documentation, decisions, and change orders — visible to you, amendable, auditable.
- Written recaps after every checkpoint session.
- Monthly reporting on what was done, what's next, and what it costs.
Become the business that runs without the owner holding it together.
Book a scoping call and we'll scope the right cadence and systems responsibility for where your business is now.